Tally You

01 · The short version

Tally You is in closed beta. If something is broken, confusing, or missing, we want to hear about it — the fastest fixes happen in the first weeks of a feature's life.

02 · Contact us

The fastest way to reach a human is email. Tally You is built by a small team in London, so the person reading your message is also the person fixing the bug.

Email: hello@tallyyou.com
Reply time: within two business days, often the same day.
Languages: English, Portuguese, Spanish.

When you write in, please tell us your device (e.g. iPhone 15, iOS 18.2), the app version (Settings → About), and what you were trying to do. Screenshots help.

03 · Common questions

Voice capture isn't working

Tally You needs microphone permission. On iOS: Settings → Tally You → Microphone. On Android: Settings → Apps → Tally You → Permissions → Microphone. If the permission is already on and capture still fails, restart the app and try once on Wi-Fi — voice goes through our servers and a poor connection causes silent failures we're still hardening against.

I can't sign in

Use the same provider you signed up with — Sign in with Apple, Google, or email. If you used “Sign in with Apple” with the “Hide my Email” option, you must keep using Sign in with Apple; the relay address won't work as a password login. Email us if you're stuck.

How do I change the language?

In the app: Settings → Language. On this website: the toggle next to the navigation. Supported: English, Português (BR), Español.

Will my data sync between devices?

Yes. Your log is tied to your account, not your device. Sign in on a new phone and everything is there.

How do I export my data?

In the app: Settings → Privacy → Export my data. You receive a JSON file with your full log. CSV export is on the roadmap.

Is Tally You medical advice?

No. Tally You is a personal tracker. It does not diagnose, treat, or prescribe. If you have a medical concern, please speak to a qualified clinician.

04 · Report a bug

Send a description to hello@tallyyou.com. The more we know up front, the faster we can reproduce — please include:

  • Device model and OS version (e.g. iPhone 15 Pro, iOS 18.2).
  • App version, from Settings → About.
  • What you did, what you expected, and what happened instead.
  • A screenshot or screen recording if you have one.

If you saw a crash, the app reports it to us automatically with no personally identifiable information attached — but a note from you telling us what you were doing is still the most useful debug input we get.

05 · Feature requests & roadmap

We run a public board on Featurebase. You can submit a request, upvote existing ones, and watch us mark them as planned, in progress or shipped:

tallyyou.featurebase.app

During closed beta the board is private to invited testers. It flips public when paid tiers launch. Requests you submit while it's private carry over.

06 · Delete your account

You can delete your account and all associated logs from inside the app: Settings → Privacy → Delete account. The delete is a 30-day soft delete — within that window you can email us and we'll restore. After 30 days the data is hard-deleted from primary storage; backups roll off within a further 30 days.

Prefer email? Write to privacy@tallyyou.com from the address tied to your account. We respond within 30 days as required by GDPR.

07 · System requirements

  • iOS: iPhone running iOS 17 or later.
  • Android: Android 12 or later.
  • Connectivity: internet required for voice capture and sync. The rest of the app reads from a local cache while offline.
  • Permissions: microphone (voice capture), notifications (optional, reminders), calendar (optional, schedule-aware planning).